Online crisis communications for law enforcement involves more than just social marketing – these sorts of messages need to be carefully crafted. We can help ensure that your critical updates, safety announcements and celebratory posts reach the right people at the right time in the right way.

Social media provides an opportunity for law enforcement agencies to put out information on critical incidents. By creating excellent communication tools, you will be able to create dynamic, reliable, up-to-the-minute social media channels where you can focus on the facts. When your community can count upon your channels to keep them in the loop, they will look to you for news – not third party reporting.

Almost 80% of time spent on social media platforms happens on mobile.*


  • Updates on emergency situations such as natural disasters
  • Breaking news about matters of public safety
  • News and stories about local heroes and other aspects of public interest
  • Warm wishes to community members on holidays including important traffic and safety reminders
  • BOLs, Amber alerts and other updates that can assist investigators in their cases

* All statistics courtesy of the Pew Research Center


It’s not enough to just do social media!  You have to tell the community about what’s happening in your agency.  Cole Pro Media consultants help you get the facts out to the public, using social media in a clear and concise manner that the community will read and respond to in any situation.
Jaina French, City of Napa, Public Information Officer